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Your views wanted on the new draft transport accessibility action plan

The Department for Transport is seeking feedback on a draft accessibility action plan which sets out proposals to improve the travel experience for people with disabilities.

The action plan covers a range of transport modes including:

  • aviation
  • rail
  • buses
  • taxis

It also considers ways that they can improve public space to make it more accessible for people with disabilities.

The draft Action Plan includes:

  • advocating for greater consistency in the way transport services and facilities are delivered
  • ensuring that accessibility features currently required by regulations are consistently monitored and compliance is enforced
  • reviewing and monitoring access to parking in line with the Government’s manifesto commitment to improve disabled access to parking
  • improving the amount, reliability and available information on passenger facilities, particularly accessible toilets, at stations and on trains
  • highlighting the need for better awareness training for transport staff of the requirements of people with visible and hidden disabilities or impairments, and promoting best practice disability training guidance
  • identifying and taking steps to address the challenges facing people with disabilities when seeking spontaneous travel – it is important that disabled people are able to travel as freely and easily as everyone else

You can view all the consultation documents below:

Please send consultation responses by email to:


Accessibility Action Plan Consultation, Department for Transport, Zone 2/14, Great Minster House, 33 Horseferry Road, London, SW1P 4DR

The consultation period began on Thursday 24th August 2017 and will run until Wednesday 15th November 2017.


Please tell us what you think

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